Concord Technologies Expands Automation Capabilities with Release of Web Services API 4.0

SEATTLE, WA, 02 April 2013 – Concord Technologies, an innovative leader in the Enterprise Online Fax Services industry, is proud to announce the expansion of its already extensive Web Services API with the release of a new version of the popular fax integration toolkit. Companies of all sizes, across all verticals leverage Concord’s Fax Online Web Services API to tightly integrate fax into their backend applications and automate their document-centric business processes.

Concord’s APIs and associated tools and resources are used extensively by companies looking to offer a rebranded fax service to their users and by independent software vendors looking to embed fax capabilities into their applications. Concord partners rebrand the Concord Fax Online product and services as their own and leverage Concord’s Web Services APIs to integrate the provisioning, maintenance, reporting and billing functions into their own customer-facing portals and platforms.

With Web Services API 4.0, Concord customers and partners benefit from simple methods and enhanced capabilities to send and receive faxes as well as to access the associated status information and billing and reporting data for individual faxes or groups of users. A number of significant enhancements have been made to round out the APIs capabilities to support fully automated account provisioning, phone number inventory management, supporting pre-paid and post-paid billing methodologies and enhancing the multi-tenanted hierarchical user model. The APIs are fully documented on Concord’s online developer portal athttp://developer.concordfax.com which includes best practice guidelines, extensive code samples and access to one-on-one support directly from the Concord Development team.

"Concord has always focused on advancing our services to meet and exceed our customers’ business needs and expectations. With the release of Concord’s Web Services API 4.0, our partners are provided comprehensive support with resources, tools and personalized guidance to seamlessly integrate Concord Fax Online into their systems and processes. Web Services API 4.0 also stands as a major milestone in our ongoing efforts to become the underlying technology provider for all service providers looking to offer their own branded fax offering to augment their core telephony services.” stated John Harrison, SVP Sales and Marketing at Concord Technologies.

About Concord Technologies

Concord is the premier provider of integrated fax solutions for business. Its advanced network architecture provides near unlimited capacity, unmatched reliability and advanced security features. Concord Fax supports a comprehensive range of service offerings, including versatile Web Services that facilitate integration with any corporate software application.