Concord Technologies Enhances Its Fax Online Service with Powerful New Features for the Enterprise

Concord Fax adds features, functionality, and integration capabilities that streamline large and complex account management.

SEATTLE, WA, 10 February 2014 – Concord Technologies, a leading pioneer in Cloud-based Online Fax Services is pleased to announce that it completed a major upgrade of their Enterprise Fax Online Service. Concords ongoing commitment to innovation in the Cloud Fax services space is evident with this quarterly release, and focuses on delivering capabilities aimed at large-scale deployments.

Concord has introduced an entirely new Web Portal for its enterprise customers making it much easier to administer large and complex organizational structures, while greatly improving traffic reporting and analysis. Users can readily manage fax number inventory, port numbers, manage users, view detailed billing data, set account defaults and manage security all from within the new portal, now at portal.concordfax.com and accessible from their homepage at www.concordfax.com.

Concord Fax further extends its commitment to reducing administration and simplifying deployment across the enterprise by offering Active Directory integration and synchronization tools that enable the management of users directly within the Microsoft Management Console. This Active Directory integration significantly simplifies the task of user and fax number administration for IT departments within large organizations.

Concord Fax is typically used within paper-intensive industries that demand a diligent focus on security and compliance with specific industry standards. These standards and controls regularly require extensive and lengthy archiving of correspondence including faxes. Concord Fax now supports external archiving where all sent and received faxes can be sent to a repository within the customers’ own private infrastructure facilitating reporting and compliance archiving.

Additional service improvements include image quality enhancements with new technologies that improve the quality of faxes that include color and complex graphics in the source documents.

When asked to comment, John Harrison, SVP of Sales and Marketing at Concord Technologies stated "Concord remains committed to our strategy of innovation and development of features that support the adoption of Cloud Fax services within truly mission-critical applications. We already serve many of the Healthcare, Financial Services and Insurance giants in the USA for their core business processes. This release extends our ability to support those customers and drive increased adoption in the Enterprise.”

About Concord Technologies

Concord is the premier provider of integrated fax solutions for business. Its advanced network architecture provides near unlimited capacity, unmatched reliability and advanced security features. Concord Fax supports a comprehensive range of service offerings, including versatile Web Services that facilitate integration with any corporate software application.